PRIVACY POLICY

We are committed to safeguarding the personal information of visitors to this Website (sometimes referred to as the "Service"). By accessing this Website or using the Service, you agree to the provisions set forth in this Privacy Policy.

The Personal Information We May Collect

The personal data that we collect may contain the following categories of information:

Your name and surname
Your telephone number
Your address details
Your email address
Text messages and other messages you send to us
The financial information you submit in order to pay for our service, such as bank or credit card information
Data with regard to your start and end and duration of your use of our services
Any other personal data you have provided to us

In addition to this we use cookies when you visit our website. For more information see the cookies section of this Policy.

Purposes of Processing Personal Data

We have set out below all the purposes for which we use your personal data and the legal bases we rely on for doing so. We also identify our legitimate interests.

Purpose/Activity Type of Data Lawful basis for processing
To register you as a new customer (a) Identity
(b) Contact
(a) Performance of a contract with you
     
To process and deliver your service

(a) Including manage payments and charges
(a) Identity
(b) Contact
(c) Financial
(d) Transactional
(e) Marketing and Communication
(a) Performance of a contract with you
     
To manage our relationship with you

(a) Notifying you about changes to our Terms
(a) Identity
(b) Contact
(c) Profile
(a) Performance of a contract with you

(b) Necessary to comply with legal obligation
     
To manage and protect our business and run this Website (includes troubleshooting, data analysis, testing, fraud, support and hosting) (a) Identity
(b) Contact
(c) Technical
(a) Necessary for our legitimate interests in running this business and website

(b) Necessary to comply with legal obligation

Providing Personal Data to Third Party Service Providers

In order to perform our services and process certain personal information, we may deploy third parties, so-called processors. These processors work for us and will only process your personal information on our behalf and for our purposes.

Payment Processors: We may a gateway service provider and/or payment provider but only insofar as this is necessary for processing any payment, charges or refunds, for executing our agreement with you and to fulfill our obligations by virtue of law and applicable regulations.

Analytics: We may use third-party Service Providers to monitor and analyze the use of our Service, such a Google Analytics.

  1. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Note we anonymize the IP addresses so they are not sent to Google. Google uses the data collected to track and monitor use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads on its own advertising network. You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The Add-on prevents the Google Analytics JavaScript (ga.js,analytics.js and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Advertising: We may use third-party Service Providers to show advertisement to help support and maintain our Service.

  1. Google AdSense & DoubleClick Cookie. Google, as a third-party vendor, uses cookies to serve ads on our Service. Google's use of DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our Service or other websites on the Internet. You may opt-out of th use of the DoubleClick Cookie for Interest-based advertising by visiting the Google Ads Setting web page: http://www.google.com/ads/preferences/

You have the right to consent to our sharing or selling of your personal data to third parties for marketing purposes. You have the right to withdraw your consent to marketing at any time by taking advantage of the cookie management techniques described in this Privacy Policy or by contacting us at help@docune.com

Please note we will never sell, trade, or share personal information to third parties outside of the needed business transactions.

Parental Consent

This website is intended for persons eighteen years of age or older (the age of majority). We do not collect the personal information of any person under eighteen years of age, but if we were to discover that to be the case, we would immediately delete all data of such minor person.

Sensitive Personal Information

California law provides special protections to certain categories of personal information referred to as "Sensitive Personal Information." This website does not collect any type or category of so-called sensitive information.

Retention Period

We do not retain your personal data for any longer than is necessary for legitimate business purposes as described in this Privacy Policy.

Access, Correct or Delete Your Personal Data

You have the right to access the personal data we have collected from you, the right to correct or update your personal data, and the right to have your personal data deleted by us. Moreover, you have the right to withdraw your consent to the processing of your personal data. In order to exercise any of these rights, send an email to help@docune.com

Security

We treat your personal data s confidential and take all reasonable technical and data management measures to ensure the safety and privacy of your personal information. However, given the nature of the Internet and, if applicable, mobile communications, we cannot guarantee there will never be any breach in security, despite our best efforts. In such event, we shall comply with all applicable legal rules and regulations pertaining to any compromise of the personal data of our users.

Cookies

To improve your experience on this Website we may employ the use of cookies. Cookies are small text files that is placed in the browser of your company or smart phone or tablet during a visit to our website. Cookies enable us to recognize you at a subsequent visit to our website and to provide your computer with certain characteristics. We do not obtain personal information about you from use of cookies.

We use cookies for the following purposes:

  1. Technically/ functionally necessary cookies to ensure that the website works properly and to remember your preferred settings, and to optimize these things.
  2. Statistical Purposes. To this end, we use Google analytics under an agreement with Google Inc. Please refer to the discussion of Google Analytics in the Service Provider section of this Privacy Policy, above.

You can stop the placement of cookies by changing the settings of your Internet browser so that it no longer stores any cookies. Additionally, you can also remove all the information that was stored previously by changing the setting on your browser. Please note that some pages of our website may be inaccessible if cookies are disabled.

Amendments or Updates to this Privacy Policy

This Privacy Policy was last updated on January 30, 2023. We reserve the right to update or amend this policy. Any changes to this policy will be noted in a "Last Updated" date for this policy.If you have any questions about this Privacy Policy, please email us at help@docune.com